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FREQUENTLY ASKED QUESTIONS

The Answers You Need For Your Living Moments

Do you have a physical store?

We are 100% online which do not have a physical store for viewing. Thus, the details are all listed in our products page for your reference.

What are your shipping methods?

  • Normal Mail (Lost Mail at your own risk)

  • Registered Mail (Tracking Number provided upon mailing)

  • Speedpost Economy (Tracking Number provided upon mailing)

  • Self Collection

Do you help to install if I purchase the Wall Stickers from you?

All the wall stickers or wallpaper we have are all self adhesive. Thus, they are very easy to install it yourself just by peeling and sticking.

How long is the order processing time?

As most of the items are preorder, the lead time will usually be 2 - 3 weeks before they are ready for mailing or pick up.

What is your exchange and return policy?

Every items that are ready for mailing and collection will all be checked before hand. Thus, exchange or return of items are not allowed after the payment is made.

What are the payment options?

  • Bank Transfer

  • Paynow

  • Paylah

  • Singtel Dash

Still have questions? Get in touch and we’ll be happy to help.

FAQ

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©2017 by The Living Moments

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